Terms and Conditions

These terms and conditions – as may be amended from time to time – apply to all our services directly or indirectly (through distributors) made available online, by email or by telephone.  By accessing, browsing and using our website and/or by completing a reservation, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below (including the privacy statement).

1.    Scope of our Service

Through this website we – Isram Israel (Touring) Limited and its affiliated companies – provide an online platform where their customers can make reservations of hotel rooms.

When rendering our services, the information that we disclose is based on the information provided to us by the services providers.  Although we will use reasonable skill and care in performing our services we will not verify if, and cannot guarantee that, all information is accurate, complete or correct.  Further we cannot we be held responsible for any errors arising from any interruptions, breakdown, repair, upgrade or maintenance of our website or otherwise resulting in inaccurate, misleading, untrue information or non-delivery of information.

Our website does not constitute and should not be regarded as a recommendation or endorsement of (the quality, service level or rating of) any service made available.

2.    Prices

The prices on our site are highly competitive. All hotel prices on the website are per room for your entire stay.  All rates are quoted in the currency specified and are subject to amendments in the event of changes in local economic conditions.  Should incoming tourism become subject to VAT, the applicable percentage must be added to all rates.

Sometimes cheaper rates are available on our website for a specific stay at a hotel.  However these offers made by hotels may carry special restrictions and conditions, for example in respect of cancellation and refund. Please check the room and rate details thoroughly for any such conditions prior to making your reservation.

Israeli passport holders are subject to pay additional taxes for hotel charges

3.    Privacy

Isram Israel (Touring) Limited uses high ethical standards and respects your privacy.  Save for disclosures required by law in any relevant jurisdiction and the disclosure of your name, email address and your credit card details for completing your booking with your relevant products, we will not disclose your personal information to third parties without your consent.

4.    Responsibility

Isram Israel (Touring) Limited and its representatives act only as independent contractors on behalf of suppliers and principals.  All exchange orders, coupons and tickets, whether paper or electronic, are issued subject to the terms and conditions under which such means of transportation, accommodations and other services are offered or provided.

Isram Israel (Touring) Limited does not own or operate the hotels and will not be held responsible for changes and/or cancellations for any reason by.

Isram Israel (Touring) Limited shall not be in any way liable for injury, damage, loss or accident through the act of default of any hotel proprietor, personnel, servant or any other person otherwise in connection therewith.

Isram Israel (Touring) Limited shall not be held responsible for potential risks and hazards associated with travel to destinations included in this website, where injury, delay or unanticipated events may occur.  Travel to these areas may entail risks including but not limited to the hazards of travelling in politically unstable areas, civil disturbances, war and arbitrary changes mandated by government authorities or private concerns.  It is the responsibility of the passenger(s) to check for any current advisories and updates to the destinations on their itinerary.

5.    Credit Card

In order to safeguard and encrypt your credit card information when in transit to us, we use the “Secure Socket Layer (SSL)” technology for our services.

You authorize Isram Israel (Touring) Limited to book reservations for the total reservation price and you agree that your credit card will be charged by Isram Israel (Touring) Limited for the total reservation price.

6.    Cancellation

By making a reservation of any of the services, you accept and agree to the relevant cancellation and no-show policy of that service

The general cancellation and no-show policy of each service is made available on our website on the service information pages, during the reservation procedure and in the confirmation email.

Please note that certain rates or special offers are not eligible for cancellation or change.

Cancellation Fees – (Unless stated otherwise on the reservation)

14 days before arrival:

US$ 50 fee

7 days before arrival:

1 night accommodation (min. US$ 70)

24 hours before arrival:

2 nights accommodation (min. US$ 100)

Please note that suppliers may apply cancellation fees with different terms, particularly during high season – this will communicated to you on booking.

7.    Disclaimer

Subject to the limitations set out in these terms and conditions, we shall only be liable for direct damages actually suffered, paid or incurred by you due to an attributable shortcoming of our obligations in respect of our services, up to an aggregate amount of the total aggregate cost of your reservation as set out in the confirmation email (whether for one event or series of connected events).

8.  Miscellaneous

Unless stated otherwise, the software required for our services or available at or used by our website and the intellectual property rights (including the copyrights) of the contents and information of and material on our website are owned by Isram Israel (Touring) Limited, its suppliers or providers.

Should you be unhappy with any element of the services provided to you, you should contact Isram Israel (Touring) Limited immediately so that all efforts can be made to rectify the problem.

These terms and conditions and the provision of our services shall be governed by and construed in accordance with Israeli law and any dispute arising out of these general terms and conditions and our services shall exclusively be submitted to the competent courts in Tel Aviv, Israel.